Privacy policy

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General provisions

  1. This document defines the rules for the processing and protection of personal data of customers of the online store available at www.palmatum.pl.

  2. The administrator of personal customer data within the meaning of the OODO Act is a service provider, ie: DlaWas.Net registered at ul. Lubeckiego 7, 05-120 Legionowo, entered into the Register of Entrepreneurs in the Central Register and Information on Economic Activity of the Republic of Poland.

  3. The Service Provider processes personal data in accordance with the provisions of generally applicable Polish law and adheres to the principles of protection of customer privacy provided for in the OODO Act.


The scope and purpose of the collected data

  1. The Privacy Policy applies to personal data processed in the store in order to enable the use of store functionality, including those collected automatically during visits to the store, in particular:

    1. in order to register in the store;

    2. in order to place and process an order / reservation and efficient running and operation of an online store, including those collected automatically during visits to the online store;

    3. for the purpose of publishing content.

  2. In order to fulfill the order, the service provider collects the following data - name and surname, address (street, house number, city and postal code), contact telephone number or other data provided by the service provider in the store or during contact with the customer.

  3. In order to register the customer's account in the store, the following customer data are collected: first and last name, e-mail address.

  4. The Service Provider declares that providing data marked as required in the store is voluntary, but necessary to use selected functionalities of the store, including in the case of data indicated in point. 6-7 above for order processing or customer account registration.

  5. Customers' personal data collected to enable the use of functionalities available in the store are processed by the service provider in order to:

    1. handling the registration process, logging in to the customer's account.

    2. selling products to clients and delivering them to clients,

    3. handling the content publication process and related functionalities,

    4. possible redress,

    5. explanation of the circumstances of unauthorized use of services provided electronically,

    6. creating reports and analyzes for the needs of the service provider regarding the functioning of the store, including statistics on the website's subpages,

    7. adapting the store to the needs of clients.

  6. Notwithstanding the above, in the case of a separate consent by the client, the client's personal data is processed by the service provider in order to:

    1. marketing of the service provider's activity and marketing of the entities cooperating with the service provider, in particular in order to organize promotions, competitions and implementation of other marketing tools,

    2. receiving commercial information, in particular sending by the service provider to the e-mail address of the ordered newsletter indicated by the customer.

  7. The service provider informs that when using the store, customer data is also collected automatically. These data can be collected in the system's system logs, through cookies.

  8. The service provider informs that from the moment the customer connects to the store system, information about the IP number and type of the final device from which the customer connects to the store appears in the store's system logs. The service provider informs that, according to the law, it also processes data regarding the IP number and type of the customer's terminal equipment, as well as the time of connecting the customer with the shop system and other operating data regarding customer activity in the store. The described data are processed for technical purposes in order to adapt the store to the needs of customers and to collect general statistical information about the functioning of the store.

  9. The service provider uses cookie files to collect information related to the use of the store by the customer. Cookies are IT data, in particular small text files, saved and stored on devices through which the customer uses a system that enables:

    1. maintaining the client's session (after logging in), thanks to which the client does not have to re-enter the login and password on each subpage of the system,

    2. adaptation and optimization of the store to the needs of clients,

    3. creating statistics of website subpages,

    4. personalization of marketing messages,

    5. ensuring the safety and reliability of the shop system.

    • The store uses session cookies that are deleted when you close the browser window, as well as persistent cookies, saved for a limited period of time in the devices through which the customer uses the store.

    • The customer may, at any time and at any time, change the cookie settings, specifying the conditions for their storage and access by cookie files to the customer's device. Changes to the settings referred to in the previous sentence, the customer can make using web browser settings or by using the service configuration. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform each time that cookies are placed on the customer's device. Detailed information about the possibilities and ways of handling cookies are available in the client's software (web browser) settings.

    • The customer may at any time delete cookies using the functions available in the browser he uses.

    • Restricting the use of cookies may affect some of the functionalities available in the store.

    • The online store may also use cookies posted by the service provider's partners, enabling personalization of advertising activities and accounting for its effects. The privacy policy does not regulate the use of cookie files by third parties. More information about these cookies may be available on specific websites of the service provider's partners.

Rights and obligations of the service provider

  1. The Service Provider reserves the right to disclose selected information about the client to the competent authorities or to third parties who submit a request for such information, based on an appropriate legal basis, in accordance with the provisions of applicable law.

  2. The Service Provider declares that it entrusts the processing of customer's personal data or other data referred to in the privacy policy, based on a written contract concluded in accordance with Article. 31 of the OODO Act to entities providing services of hosting, administration, maintenance and management of the store to the service provider, as well as services in the field of message optimization.

  3. The Service Provider declares that it entrusts the processing of personal data of the customer or other data referred to in the privacy policy to other entities providing the service provider or directly to the customer to the extent necessary to use the store, including the implementation of the order and consideration of the complaint based on a written contract concluded in accordance with art. 31 of the OODO Act. Customers' personal data may be entrusted, in particular, to transport service providers (delivery of goods).

Customer rights and responsibilities

  1. Every customer has the right to access their personal data, the right to correct it, supplement it and the right to demand the cessation of data processing and deletion. For this purpose, please send an e-mail to: kontakt@palmatum.pl or use the functions provided after logging in to the client's account.

  2. If the service provider requests consent to the transmission of commercial information by electronic means (eg via e-mail), the person who has given the above consent has the right to withdraw it. For this purpose you should: send an e-mail to the following address: kontakt@palmatum.pl or send a written information on the withdrawal of your consent to receive commercial information to the following address of the service provider: DlaWas.Net (Palmatum), ul. Lubeckiego 7, 05-120 Legionowo.

  3. If the customer places any personal data of other people in the shop system (including their name, address, telephone number or e-mail), they can do so only if they do not violate the applicable law and personal rights of such persons.

  4. The customer is entitled to use the data and content provided by other store customers only in connection with the use of the store and with their consent in a manner consistent with the provisions of applicable law, unless he obtains the consent of these customers to process their data and their content in scope or purpose beyond the use of the online store.


Data protection

  1. The Service Provider declares that he strives to provide customers with a high level of security in the use of the store. All events affecting the security of the transmission of information, data, including the suspicion of sharing files containing viruses and other files of a similar nature or other destructive mechanisms should be reported to the service provider at the e-mail address kontakt@palmatum.pl